BurgerFi – BurgerFi Rewards

BurgerFi might be the only place that you can get a burger with a branded bun, but did you know it’s also a great place to earn free food? Thanks to the BurgerFi Rewards Program, you can earn points on every visit to be exchanged for money off of your next order. You’ll also get access to exclusive offers, promotions, bonus point events, and birthday rewards. Sound good? Keep reading to learn more about how you can enjoy all of these perks and more!

How does the Burger Fi Rewards program work?

The BurgerFi Rewards program is an app-based loyalty program through which members can earn points on every dollar spent to be exchanged for discounts on their next order. They also get access to exclusive bonus point opportunities, like double points days, allowing them to earn discounts even faster.

This program is a replacement for the previously existing Frequent Fi-er Reward Program which utilized the app, the website, and a loyalty card component to the program. If you were a member of the previous program, you can still use your points, Just log into your new rewards  account on the app(iOS/Android) and select ‘Migrate Points’ from the menu. From here you will be asked to submit the phone number associated with the old account to complete the transfer.

What are the benefits of joining the Burger Fi Rewards?

After you become a member of the BurgerFi Rewards program, you’ll be able to earn points on every dollar you spend. You’ll also get access to freebies, promotions, and members-only exclusive offers, plus a few extra surprises along the way.

How do Burger Fi Rewards points work?

Every time you make a purchase at a Burger Fi location using your account through the Burger Fi app, scan your app at checkout, and you will earn one point per dollar spent. After you’ve accumulated 100 points, they will be converted into a $10 reward that can be used on your next visit.

Does The Burger Fi Rewards program offer a sign-up bonus?

When you join the Burger Fi Rewards program, you’ll get a reward for a free regular fry. You have to claim the reward on your first account order made through the app whether you order ahead or in-store.

Are there any other benefits to joining Burger Fi Rewards?

If you provide your birthday when you sign up to join the Burger Fi rewards program, you’ll get a reward for a free Birthday milkshake good for 30 days from issuance. Didn’t provide your birthday? You can add it in the profile section of the app, but you’ll need to do it before your birthday to be sure you receive your reward.

How do you join Burger Fi Rewards?

Becoming a member of the BurgerFi Rewards program is simple, just download the Burger Fi app for Android or iOS and follow the directions to create an account. If you were a member of the previous Burger Fi loyalty program, Frequent Fi-ers, you will still need to create an account but you will be able to bring over your previously earned points through the apps points migration feature.

How do you check your points balance?

You can check your points balance and available rewards through the app, just be sure you’re logged in first. If you’ve made a purchase recently, please allow between 24 and 48 hours for the new points to appear in your account.

Can you add points later if you forget at the checkout?

If you forgot to scan your app or had issues claiming your points, head over to the Burger Fi website with your receipt and use the Rewards Inquiry form to claim your missing points for a past order.

How do you redeem points?

If you have the ‘desired reward’ feature turned on in the app, your points will automatically be redeemed when you reach the required threshold. If you prefer to manually redeem your points, this feature can be turned off in the rewards section of the app (iOS/Android). After this setting is turned off, you can manually redeem your points for rewards in the same section when you’re ready to use them.

Do points expire?

There is nothing in the program information about whether or not your points will expire, but since you can transfer points over from your previous loyalty account, it seems like they don’t.

Getting the most out of Burger Fi Rewards

Since the Burger Fi Rewards program is fairly straightforward, making the most of your membership is easy! The best way is to make sure you claim the rewards you get for signing up and sharing your birthday. Additionally, you should only use your $10 rewards on purchases of $10 or more so you don’t forfeit any savings.

What are the members saying?

The Burger Fi Rewards program has been popular with members across all its iterations. Since the program is now exclusively app-based, tech issues may affect customer satisfaction. The iOS version of the app maintains a 4.8-star rating after more than 10,000 reviews, but customers using the Android app seem to be experiencing more difficulties. Having gone through reviews, it seems like a lot of the technical difficulties occurring on Android do not affect all users, this could be due to different phone models, out-of-date apps, or even user error, so it’s worth checking out regardless.


Even if you aren’t a Burger Fi fanatic, you might find that it’s worth joining the Rewards program for the Free Fries and Birthday Shake alone. If you do love the food, it’s definitely one to check out. Who doesn’t want to save money on their favorite foods?