It may not be as popular here as it is in Canada, but Tim Horton’s is a great place to get a coffee, tea, or doughnut.  That’s not all they have on offer though, aside from the soups, smoothies, and sandwiches, they also have a loyalty program!  Through the Tim’s Rewards loyalty program, members can earn free coffee, tea, or doughnuts, as well as a few other perks. Keep reading to find out how you can take advantage!

How does the Tim’s Rewards Program work?

The Tim’s Rewards program has recently undergone major changes. The program used to be pretty basic, with members using a card to earn rewards for every seven eligible purchases which could be exchanged for a free coffee, tea, or baked good.

In the new program, members can access all the same rewards, but options are split up across different reward levels. Members will need to select which tier they would like to redeem points in when creating their account, but this can be changed at any time if you’d like to redeem your points in a different category. Keep in mind, even if you change your redemption category, you must wait 30 minutes and place a separate order to make an additional redemption.

What are the benefits of joining the Tim’s Rewards Program?

Members of the Tim’s Rewards program will earn points on every visit with a qualifying purchase made. At 120 points can be redeemed for a coffee, tea, or doughnut. You’ll also get a special treat for your birthday and member exclusive offers.

How do Tim’s Rewards points work?

Joining the Tim’s Rewards program will allow you to earn 10 points per eligible purchase, which can later be redeemed for a free coffee, tea, or baked good, depending on which category you’ve set your account up with. If you were a member of the old program, you’ll need to link your card to the app (iOS/Android) to earn points. After you’ve made the switch, you can start earning points and claiming rewards.

When you’ve accumulated enough points from making eligible purchases, you’ll be able to get your choice of a free coffee, tea, or baked good. At the time of writing, rewards start at 60 points and can cost as much as 240 points depending on the item you choose.

To claim your freebie, you’ll need to select the reward level of the items you’d like to redeem your points for. You can change your loyalty level at any time if you would like to order from another category, but you may only make one redemption per purchase. You’ll have to wait at least 30 minutes after your first transaction to redeem points for a second item.

Does The Tim’s Rewards program offer a sign-up bonus?

There isn’t anything offered to new members who sign up to join the Tim’s Rewards program right now, but that doesn’t mean there won’t be an offer in the future. We will keep you informed if anything changes!

Are there any other benefits to joining The Tim’s Rewards program?

If you share your birthday on your Tim’s Rewards profile at least seven days in advance of the big day and made at least one purchase, you’ll receive a special offer to use at your favorite Tim Horton’s location. You’ll need to activate your birthday reward through the app (iOS/Android) or website before you can use it, but you can do this in-app on your phone at the restaurant if you forget!

How do you join Tim’s Rewards?

It’s easy to become a Tim’s Rewards member! If you are new to the program, you will need to download the app or visit the website and fill out the new account form to get started. You’ll need to share your country, first name, and email address. You’ll also have the opportunity to optionally provide your date of birth for a free reward on your special day.

If you were a member of the previous Tim’s Rewards loyalty program, you are already signed up! All you’ll need to do is link your card from the old program to start earning points again.

How do you check your points balance?

To check your points balance, you’ll need to be signed in to your Tim’s Rewards account on either the app or website.  Once you’re signed in, head over to the Redeem section of your profile to see how many points you’ve accumulated, what rewards you are eligible for, and any rewards you haven’t used yet.

Can you add points later if you forget at the checkout?

There is no way to claim points through the Tim’s Rewards program if you don’t scan your app or use your account when you make the purchase. Hopefully, this is something that will change as the new iteration of the program settles in.

How do you redeem points?

Redeeming points can be done through the ‘Redeem’ section of your membership account using the app or website of your account. Members of the previous rewards program will be able to swipe their linked cards to earn points but will still need to use the app or website to make redemptions.

Do points expire?

Points earned in the Tim’s Rewards program will expire 12 months after they are earned, but this isn’t all you need to watch out for. The Tim’s Rewards program has a point cap of 20,000, so be sure to use your points before you hit the cap or you might miss out on rewards!

Getting the most out of Tim’s Rewards

Getting the most out of the Tim’s Rewards loyalty program comes down to two simple habits: using your points and rewards before they expire, and remember to scan your app or use the website to earn points on your account. If you’re sure to claim and use, all of the points you earn, you can’t miss out!

What are the members saying?

The current iteration of the Tim’s Rewards loyalty program is still very new, so there aren’t a lot of reviews available on it. As there are always growing pains with changes (and app updates), Tim Hortons has publicly stated they will work to resolve any issues that come up to keep guests happy. While there isn’t a way to claim points if you forget to scan your app, the company does have a customer support team you can contact if you are unable to scan your app or claim your reward due to technical difficulty. The old program was well-received, so expect good things from this one!

Conclusion

You really can’t go wrong with free coffee, tea, and baked goods, and that’s what you get with the Tim’s Rewards loyalty program. With Rewards starting as low as 60 points, you could be just six purchases from enjoying your first free treat. If you visit even a few times a year, it’s worth signing up for the freebies you’ll get!